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CHEVY GAME TIME SWEEPSTAKES HOW TO
Tharp isn’t sure how to resolve things.Īt Green, Fiocociello says there’s one solid takeaway from the experience: no more games.
But this case involves no typical service or product.
Usually, Tharp says, the BBB works as a go-between to resolve consumer disputes. The BBB has received complaints about Green’s King of Cars game. And everyone with a ticket won a vacation: two nights’ stay at one of 50 locations, though he isn’t sure where. In fact, many people enjoyed their visit, he says. “There’s a couple people upset,” Fiocociello says. Of 70,000 mailings, 1,000 people came to the dealership to check their prize. “I thought the black line would’ve (clarified) it. “Unfortunately, people misread it,” he says. Between the cars and the prizes, he added a thin black line - so players wouldn’t connect the two. “We did not approve that ad,” Tharp says.īut Fiocociello says he addressed the BBB’s layout concerns. Most specifically, she says, the BBB was concerned that “the layout of the game” would make people think they’d won the sums printed next to a row of like-colored car. “They accepted some suggestions, but not all of them,” Tharp said.
Tharp confirmed Green contacted the BBB to review King of Cars. “Basically, if you’re following the BBB’s rules, you’d be following all the rules,” Tharp says. Upon request by a company, the BBB will review a potential ad or promotion for fairness, based on guidelines set by regulatory agencies such as the Federal Trade Commission and the U.S. Its vice president, Jessica Tharp, says the agency doesn’t just investigate consumer complaints. That would be the Better Business Bureau of Central Illinois.
He believed King of Cars to be fair, even seeking expert help. He said he borrowed ideas from games at dealers nationally. The general manager at Green Chevrolet, Anthony Fiocociello, said he didn’t intend to trick anyone when designing the game. … It took a lot of restraint to not punch these stupid (people) in the face.”